First things first: QuestionPro.com is a good online survey software for companies with 50-1000+ employees. In addition, QuestionPro pricing starts at $0/month for survey software. But it might not necessarily be the right choice for you.
Whether your priority is pricing, surveys, reviews or features; there are plenty of QuestionPro alternatives out there that better match your needs. So here’s our definitive list of QuestionPro alternatives you need to check out in 2021.
10 QuestionPro Alternatives & Competitors
#1. SurveySparrow
Launched in 2017, SurveySparrow is one of the most popular online survey software – over 80,000 customers across 149 countries in 4 years. So what makes SurveySparrow a great alternative to QuestionPro?
Features
- Omni-channel management of customer, employee & product experience
- Surveys: Classic, chat, embedded, video, offline, SMS, QR code
- 1500+ integrations, webhooks & workflows
- Multi-language surveys in 80+ languages
- White-labeling, personalization & rebranding
- SurveySparrow API and mobile SDK
- Chatbots for websites
- Customizable template library
- NPS software with benchmarking tool
- Customizable 360-degree assessments
- Feedback ticket management
- Automatic report generation
- Team workspaces & user management
Pricing: Free Trial. Basic plan – $19/month
G2 reviews: 4.5 (576 reviews)
Whether you need a simple employee check-in or a customer relationship management software, SurveySparrow is a great QuestionPro alternative. What’s more, we offer Case Management. This standout feature lets you tag and resolve negative feedback before they turn into lost customers. Now, let us show you an order form we created using SurveySparrow:
You can sign up to make more forms like this.
14-Day Free Trial • No Credit Card Required • No Strings Attached
#2. Qualtrics
Qualtrics is an online survey tool that began as a survey software for researchers. But with their recent acquisition of Clarabridge, Qualtrics has grown into a a robust enterprise feedback platform.
Features
- Experience Management software for customer, employee, brand, product & design
- Employee engagement program
- Drag-and-drop survey tool with ExpertReview
- Employee pulse program
- Product pricing & naming research
- Brand tracking
- Market segmentation
- NPS surveys
- Qualtrics iQ analysis suite
- 360-degree feedback
- xFlow workflow automation
- Research services
Pricing: Starts at $1500/year for the Customer XM program
G2 reviews: 4.4 (2276 reviews)
Does your organization have 10,000+ employees or more? Are you looking for advanced research software? Then Qualtrics is an excellent choice. It lets you switch easily between projects. It also has a block-based survey design interface and lets you import questions from old surveys. However, compared to QuestionPro alternatives like SurveySparrow or Jotform, Qualtrics is more expensive.
#3. SurveyMonkey
With over 20 million questions shared daily, SurveyMonkey is one of the best QuestionPro alternatives around. If you want a paid survey tool that’s easy to learn and onboard, SurveyMonkey is a good choice.
Features
- Surveys for customers, employees & markets
- Unlimited surveys & questions
- Question bank with 1800+ sample questions
- Click map data visualization
- SurveyMonkey Genius survey design help
- White-labeling & customization
- Multilingual surveys
- Admin dashboard & user management
- 100+ apps & plugins
- Automatic analysis charts & summaries
- 150+ survey templates
- Specialized products for HR, CX & marketing
Pricing: Starts at $25/month for Team Premier plan.
G2 reviews: 4.4 (16,821 reviews)
SurveyMonkey has competitive price plans starting at US $25/user/month. In addition, enterprises can get custom plans for their needs. On the downside, SurveyMonkey’s customer support is limited to just email; phone support is available for the Business users alone. It also offers a tone of specialized products with pricing for different users. But some companies prefer a platform that bundles all these features. If you’re one of them, consider an alternative.
#4. TypeForm
If an easy-to-use tool is what you want, then TypeForm might be the QuestionPro alternative you need. Like SurveySparrow, TypeForm focuses on conversational surveys, asking one question at a time.
Features
- Drag-and-drop survey creator
- Chatbot
- Forms, polls, quizzes, surveys & tests
- 500+ integrations with Zapier
- Logic Jumps
- Unlimited forms & questions
- Multilingual surveys
- Action triggers
- Customization & rebranding
- Hidden fields
- Templates for each survey type
- Conversion tracking
Pricing: Starts at $35/month
G2 reviews: 4.5 (446 reviews)
Typeform has a special feature called Logic Jump: a feature that lets you create your own survey logic. It also offers live video surveys with answer logic and multiple choice questions. Unlike QuestionPro, Typeform emphasizes simplicity and visual appeal. However, it is more expensive than alternatives like SurveySparrow.
#5. Google Forms
Our first four choices are great paid options for complex survey needs. But if your survey needs are simple, a basic online survey tool might be all you need. So if you don’t require QuestionPro’s advanced features, a low-cost option like Google Forms will do just fine.
Features
- Drag-and-drop survey builder
- User collaboration
- Responsive UI
- Cloud collaboration
- Auto-visualization of responses
- Template library
- Data integration with Google Sheets
- Auto-saveIntegration with Workspace apps
- Email sign-in
- App script & plug-ins
- Email notifications for responses
Pricing: Free
G2 reviews: 4.6 (10,351 reviews)
A Gmail account is all you need to access Google Forms. However, one major drawback is that it doesn’t have an easy solution for recurring surveys or 360 assessments. If you prefer the simplicity of Google Forms combined with enterprise features, go for a mid-level QuestionPro alternative like SurveySparrow or Typeform.
#6. JotForm
Creating surveys from scratch is hard if you are a beginner to survey design. QuestionPro has a collection of 350 survey templates – but they are kind of bland design-wise. If these aspects matter to you, consider JotForm.
Features
- Drag-and-drop survey builder
- Form widgets
- Customization & rebranding
- PDF forms
- Mobile-only forms
- Pre-populated forms
- Integration with 30+ payment gateways
- Approval flows
- 100+ integrations, webhooks & API
- JotForm Tables
- 10,000+ customizable templates
- Report Builder
Pricing: Starts at $0/month
G2 reviews: 4.7 (673 reviews)
JotForm has one of the most extensive template libraries online. They include forms, card forms, approvals, tables and PDFs. But unfortunately, none of JotForm’s price plans offers a rebranding feature. For that, you have to upgrade to a custom quote under their Enterprise tier.
#7. Medallia
Like Qualtrics, Medallia has a robust batch of tools that go beyond survey software. For instance, if your organization deals with multiple consumer segments, Medallia’s AI-powered analytics feature is a good tool to help you cross-sell.
Features
- Automated sampling
- Admin suite
- AI-powered action management
- Health checks
- Insights from web, mobile, app & IOT
- Social review & reputation management
- Customer journey mapping
- Real-time analytics and custom reports
- Text analytics
- Churn risk scoring
- Response integrity validation
- Customer experience dashboard
Pricing: Not available
G2 reviews: 4.5 (85 reviews)
Medallia is a great choice if you are looking for survey software with in-depth analytics tools. Unfortunately, we found that Medallia is 39% more expensive on average, according to G2. Also, for a platform of its complexity, Medallia surprisingly lacks real-time chat support. Finally, the absence of a free trial or a pricing page makes it hard to assess the product on our own terms.
#8. Alchemer
Alchemer (formerly SurveyGizmo) is a comprehensive online survey tool that can go toe-to-toe with QuestionPro in terms of features, reporting and design. While its solutions and pricing are a bit of a hotch-potch, Alchemer offers twice as many question types as SurveyMonkey and Qualtrics.
Features
- 35 + question types
- Advanced survey layout features
- Custom branding
- Advanced reporting features
- Survey diagnostics & testing
- Offline/kiosk mode
- Bulk Edit mode
- Raw data exports
- 360° feedback
- Unlimited surveys
- Panel management
- Unlimited questions
Pricing: Free Trial. Basic plan – $49/user/month
G2 reviews: 4.4 (690 reviews)
Alchemer is a solid option for professional researchers and companies that survey diverse user groups. What’s more, Alchemer makes up for its minimal array of survey templates with advanced customization features.
#9. Zoho Forms
If you are already a user or considering using Zoho CRM, Zoho Forms is a seamless way to collect and feed data to their CRM. For instance, you can create a chat form for your app, and it will capture the visitor data and pass it onto the CRM, where it automatically gets tagged as a lead.
Features
- Drag-and-drop form builder
- Payment & order management
- Mobile-only forms
- Integrations & webhooks
- Multi-page forms & subforms
- Automated workflows for emails & approvals
- Custom themes & CSS
- Task assignments
- Rebranding & custom domains
- Analytics & custom documents
- Field encryptions
- Data import & export
Pricing: Starts at $0/month
G2 reviews: 4.4 (71 reviews)
According to user reviews, Zoho Forms integrates well with other Zoho products – but not so much with external apps. These limitations are a problem if you’re not already plugged into the Zoho ecosystem.
#10. Formstack
If team productivity is a concern, Formstack might be the QuestionPro alternative you need. That’s because Formstack is less of a survey tool and more of a data collector, document manager and e-sign platform rolled into one.
Features
- No-code form builder
- Contact management
- Customer & employee workflows
- Collaboration tools
- Formstack productivity suite
- Customizable dashboard
- Document automation
- Data analysis tools
- E-signatures
- Compliance tracking
- Templates for forms, documents & signatures
- 100+ integrations
Pricing: Free trial. $50/month
G2 reviews: 4.4 (266 reviews)
Formstack can help you seamlessly collect, share, and manage data flows for remote and hybrid teams. However, they lack a live chat support system that would help walk users through the more complicated features.
Wrapping Up…
People look for QuestionPro alternatives for 3 reasons:
- Survey Design – QuestionPro, like many classic survey tools, has relatively straightforward survey designs. But better survey designs can fetch you a 40% higher response rate.
- Distribution Methods – The more distribution options you have, the higher your reach. So distribution features are important while looking for QuestionPro alternatives.
- Ease of Use – Enterprise software can be tough to get comfortable with. So if you don’t need advanced logic workflows or multiple products, you’re better off picking an easier QuestionPro alternative.
Did we miss a competitor? Contribute at @SurveySparrow.
*Features shown vary by plan. For more information, please visit the pricing pages.
